Location: Haifa, Israel

Business Systems Analyst I

Job Summary

Conduct business process analyses, needs assessments, and preliminary cost/benefit analyses in an effort to align information technology solutions with business initiatives.

Essential Duties & Responsibilities
  • Conduct inquiries pertaining to the development of new information systems to meet current and projected business needs
  • Write functional specifications of user needs for application development, enhancements, and testing
  • Analyze user requirements, procedures, and problems to improve existing systems
  • Prepare functional, systems and program specifications
  • Prepare project plans and implementation schedules
  • Confer with organizational units involved to determine requirements
  • Maintain and develop documentation for responsible area
  • Maintain a thorough knowledge and in-depth field experience regarding emerging or job technologies required to fulfill the job, this could include formal or self paced professional development
  • Prepare project plans and schedules
  • Provide status updates of assigned projects
  • Recommend/conduct training
  • Maintain positive relations with all employees encouraging them to suggest ways of improving IT systems
  • Serve as escalation point for troubleshooting issues
  • Maintain a good working relationship with customers and vendors
  • Ensure 100% adherence to all IT and department policy, processes and procedures
  • Participate in the exchange of ideas and information within the department
  • Ask questions; encourage input from team members
  • Provide regular updates to appropriate managers
  • Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems)
  • Drive continuous improvement through trend reporting analysis and metrics management
  • Assure that procedures and work instructions are efficient and not redundant
  • Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are “best in field”
  • Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively; making customer issues a priority
  • Confer with reporting manager on complex or unusual situations
  • Establish new measurement systems if/where possible
  • Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization
  • Ensure 100% adherence to all company policies and procedures (i.e. Security, Health, Safety and Quality)
  • Maintain discretion and confidentiality in all areas pertaining to data and proprietary information, whether internal to Jabil or customer specific
  • Interpret a variety of instructions furnished in written, oral, diagram or schedule form
  • Maintain discretion and confidentiality in all areas pertaining to the IT systems
  • Understand and embrace the business and IT strategic direction
Education & Experience Requirements
  • Bachelor's Degree required
  • Degree in Computer Science or Management Information Systems preferred
  • Plus minimum of 2 to 5 years work experience in a related position
  • Or an equivalent combination of education, training or experience